PRIVACY POLICY

1. Who we are

Trust Construction & Engineering (Pty) Ltd ("Trust", "we", "us") is a building and civil engineering contractor based at Plot 68325, Phakalane Industrial, Gaborone, Botswana. This policy explains what personal information we collect through trustcon.co.bw, how we use it, and your rights.

2. Information we collect

We only receive personal information that you choose to send us. When you use the contact form, your email application opens with a pre-filled message containing the details you entered, and nothing is sent until you send that email yourself. That information may include:

• Your name, company, email address, and phone number
• Your project type, location, estimated scope, and message

3. Cookies, analytics and tracking

This website does not use analytics or advertising trackers, and we do not set cookies to track you. Our hosting provider may process basic technical data, such as IP address and browser type, in server logs to deliver the site securely and reliably.

4. How we use your information

We do not sell your personal information or use it for unrelated marketing.

• To respond to your enquiry and discuss your project
• To prepare quotations or tender responses you have asked for
• To keep records of our business communications

5. Sharing your information

We share personal information only where needed to handle your enquiry, for example with our email and hosting service providers, or where we are required to do so by law. This website is hosted by Vercel Inc.

6. How long we keep it

We keep enquiry correspondence only as long as needed to deal with your request and meet our legal and business record-keeping obligations, after which it is deleted.

7. Security

We take reasonable steps to protect the information we hold. Email is not a fully secure channel, so please avoid sending sensitive personal or financial details through the contact form.

8. Your rights

Subject to applicable Botswana data protection law, you may ask us to confirm what personal information we hold about you, to correct it, or to delete it. To make a request, contact us using the details below.

9. Third-party links

This website may link to other websites. We are not responsible for their content or privacy practices.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

11. Contact us

Trust Construction & Engineering (Pty) Ltd, Plot 68325, Phakalane Industrial, Gaborone, Botswana. Postal address: P O Box 2909, Gaborone, Botswana. Email: admin@trustcon.co.bw. Phone: +267 318 5606.